Performance Analysis on Public Bus Transport of the City of Addis Ababa

Providing and improving urban public transport service is becoming highly important to meet the demand of rapidly growing mass mobility due to high population growth and galloping urbanization in and around the city of Addis Ababa. This paper tries to assess the existing operational and financial performances of Anbessa City Bus Service Enterprise (ACBSE), which is the sole and government owned transport enterprise. The research used primary data, and secondary data collected from ACBSE for the last nineteen months. The findings of the study showed that the overall operational and financial performance of the enterprise is inadequate. In all the parameters of the operational performance, the enterprise operates under the international standard and could not recover its operational cost from the traffic revenue. Moreover, the enterprise has deficiency to meet the level of service quality required as well as to attract more passengers in the future. Therefore, the enterprise should design an optimum bus assignment and bus scheduling system so as to serve passengers' need with maximum satisfaction and minimize its operating costs.